How it Works

Three simple steps to the perfect shopping experience – completely automated and stress-free.

1

App or On-site Shopping Display

Start your shopping wherever you are. You can conveniently select your items via the smart Supermarkt App on your smartphone or use our online shop. If you prefer to stop by spontaneously, use our large, clear shopping displays directly at the location.

Our Feature: Benefit from saved shopping lists, repeatable orders, and AI-supported reminders based on your personal consumption behavior. You have full control at all times.

2

Payment

Once your virtual shopping cart is filled, the checkout takes place. With us, you pay exactly how it suits you best.

  • In the App: Via stored payment methods (PayPal, Apple Pay, Credit Card)
  • Online: Secure and convenient in the web browser
  • On-site: Directly at the payment machine by card or in cash
3

Dispensing / Pick-up

After receipt of payment, the automation takes over. The robotics systems in the warehouse assemble your purchase precisely and carefully in a few minutes. Freshness is guaranteed.

Your order is ready shortly after at the:

  • Drive-In Pickup: Stay seated, your bags will be handed over directly to the car.
  • 24/7 Dispensing Station: Ideal for pick-ups on foot or by bicycle directly at the smart Supermarkt location – day and night.

Do you have any more questions?

Visit our help section or contact us directly. We are here for you!

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